Returns & Exchanges Policy
At AROMATICA Global, we strive for your complete satisfaction with our sustainable beauty products. If you are not entirely happy with your purchase, you may return unopened items in their original packaging within 30 days of delivery for a full refund.
Initiate Your Return
Contact our sustainable care team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the unused items in their original eco-friendly packaging, ensuring all protective seals remain intact to qualify for a refund.
Ship the Items
Affix the provided shipping label to your parcel and drop it off at any authorized carrier location; please retain your tracking receipt for confirmation.
Receive Your Refund
Once our warehouse inspects the returned products, your refund will be processed to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing